Metro Shopping Fund was keen to hear the views and opinions on its plans for Clapham Junction from as many local people as possible. Our four day consultation event at Clapham Junction attracted around a thousand local people, both residents and station users. Feedback from the local community was very positive with strong support for the proposed station improvements, new public realm and proposed new shopping street. While over 72% of respondents rated the proposed residential buildings as satisfactory or better.

CLAPHAM JUNCTION CONSULTATION FEEDBACK Metro Shopping Fund recognises that its proposal for the redevelopment of Clapham Junction would have a significant impact on the surrounding area and on the experiences of local stakeholders who live or work in the area and these who use the station. To understand the views and to gain input to the project Metro conducted a comprehensive stakeholder engagement programme. The programme consisted of:     Meetings and presentations to local interest groups, councillors and other parties     A stakeholder workshop to look at the issues and challenges that existed at Clapham Junction     10,000 newsletters mailed to local residents     A four day public exhibition supported by a newsletter and website (www.theheartofbattersea.co.uk)     A consultation questionnaire - mailed to 10,000 homes and available online. Public exhibition The public exhibition took place in a bespoke exhibition suite located in the Clapham Junction station car park. The exhibition ran for four days from 23 to 26 January 2008. It was staffed by members of the project team and included display boards, models, an explanatory film and a CGI fly through of the proposal. The exhibition was publicised via: The consultation newsletter     Adverts in the local press (Wandsworth Borough News & Wandsworth Guardian)     Posters in the Shopstop Shopping Centre     The distribution of flyers at Clapham Junction station during the morning rush hour     The project website. The exhibition was attended by approximately 1,000 people over the four days that it was open. Local stakeholders had the opportunity to submit their views via a consultation questionnaire. The questionnaire was distributed with the consultation newsletter to 10,000 local homes. It was also available via the project website, www.theheartofbattersea.co.uk; and available at the public exhibition. Consultation feedback Over a four week period 529 completed questionnaires were received. 84% of respondents categorised themselves as local residents, while 57% classified themselves as station users. 6% were identified as local businesses. Station improvements Do you think the proposals for a new station entrance on St John’s Hill is a good idea? Yes 87% No 7% Don’t know 6% Do you think the proposals for a new station entrance on Grant Rd is a good idea? Yes 82% No 8% Don’t know 10% Pedestrian street uses Three most popular choices for uses within the new pedestrian street were: Small cinema; Cafes and bars; Post office. Public Realm 79% of respondents rated the public realm improvements as very good or good. Community facilities Three most popular choices for community facilities in the proposed development were: a Post Office; public toilets; a Health Centre. Residential buildings Stakeholders were asked to rate the proposed residential buildings. 53% of those who responded rated the residential buildings very good or good. 72% rated them as satisfactory or better.